Double-Key Verification and Accuracy Sampling
Accuracy is a process, not a promise. Before volume starts we agree which fields are critical enough to be keyed twice by different people, which can be checked by rule, and which take a single pass.
Completed batches are then sampled: a DeskPro team lead re-checks a random set of records against the source document and logs the result, so error rates are visible per batch and per person. Failed samples are reworked, and the ambiguous field rule behind them usually gets rewritten too.
- Agree critical fields before volume starts
- Double-key and compare high-risk fields
- Rule-check ZIPs, invoice totals and date order
- Sample completed batches against source documents
- Log error rates per batch and reviewer
- Route exceptions to you with source attached


