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TheDeskPro

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Request a candidate

One form, and we start recruiting properly rather than sending you generic profiles. The more specific you are about volumes, systems and hours, the better the shortlist.
1. About you
2. What you need covered

Pick everything that applies. We will help you sequence it.

Agency management system, CRM, helpdesk, phone system, whatever matters.

No obligation. You interview and choose before anyone is placed.

The full process

Seven steps, and you decide at every one

  1. 1

    Tell us what you need

    We learn your company, the responsibilities you want covered, the software your team uses, working hours, experience requirements and expectations.

  2. 2

    We recruit and screen

    Our recruiting team sources candidates against your operational requirements, then screens for skills, communication and reliability.

  3. 3

    Meet your candidates

    You review qualified professionals and interview the people you believe fit your organization best. No blind placements.

  4. 4

    Select your team member

    You choose the professional you want working with your company. The decision stays with you.

  5. 5

    Onboarding and training

    Your DeskPro professional is introduced to your procedures, systems, responsibilities and company culture, with our onboarding team alongside.

  6. 6

    Start working

    Your remote team member begins handling live work as an extension of your organization, on your hours and inside your workflows.

  7. 7

    Ongoing support

    DeskPro continues supporting the relationship through account management, quality oversight and performance monitoring.