Services
Specialized BPO solutions. Exceptional support.
- Trained professionals placed
- 100+
- Quality and accuracy standard
- 99%
- Shift coverage available
- 24/7
- Lower operating cost
- Up to 60%
Featured companies
Teams that already run on DeskPro support
- Dumas ServicesProfessional services
- H2O EnvironmentalEnvironmental services
- Maple Insurance GroupInsurance
- TAB GlobalGlobal trade
- Umaiza LLCOperations
Insurance CSR BPO
Your remote insurance service team
Personal Lines CSR
Dedicated CSRs servicing homeowners, auto, dwelling fire and umbrella policies inside your AMS.
Commercial Lines CSR
Servicing for BOP, GL, commercial auto and workers' comp accounts, from endorsements to audits
Policy Servicing
A dedicated professional handling new business setup, policy checking, cancellations and billing.
Endorsements & Policy Changes
Endorsement intake, carrier submission, issuance confirmation and AMS updates, handled by trained CSRs.
Certificates of Insurance
Same-day COI issuance, additional insured requests and vendor certificate tracking, handled for you
Renewal Processing
A dedicated renewal desk covering your expiring book from exposure updates to bound renewal proposals
General BPO Services
Outsource the work. Keep control of your business.
Customer Support
A dedicated support professional answering phone, email and chat tickets inside your helpdesk
Administrative Support
A dedicated professional running calendars, inboxes, documents and expense workflows day to day.
Virtual Assistant Services
A dedicated remote assistant handling your inbox, calendar, research and follow-ups inside your tools.
Data Entry & Processing
Dedicated keying, validation, deduplication and cleanup work inside your own systems and spreadsheets
Appointment Setting
Dedicated remote setters who qualify leads, book meetings and recover no-shows for your closers.
Lead Generation
Dedicated remote SDRs who research your ICP, build verified lists and run multichannel outreach.
Let's build your team
Not sure which role to start with?
Tell us what is slowing your team down. We will tell you which seat to fill first, and which ones can wait.
Prefer to talk now? +1 (717) 551-5566